Monday, January 3, 2011

2010 in Review: As Facebook Grows, so does Cyber Warfare

If the growth of Facebook and the emergence of the Apple iPad were the most widely reported tech stories in 2010, the emergence of Cyber Warfare that targets governments and enterprises is the most under reported one, with far greater consequences.  In fact 2010, could be viewed as the year that Cyber Warfare emerged as a true weapon. Below I outline six steps to take to protect your enterprise.

It is now very clear that certain governments are using Cyber warfare to attack adversaries, including private/public companies. Some key things that occurred in 2010:

1. Facebook and other consumer social sites played a role in the Great Hack of Google and 34 other firms. However, it is worse than that. Thousands of firms may have been breached according to Kevin Mandia, CEO of security firm Mandiant.
2. Redirection of US Internet Traffic by China on April 8, 2010 and the attack of at least 5 other firms.
3. Confirmation by the US Federal Government that attacks against Google and other enterprises were ordered by Chinese Government officials (via CNBC).

A key conclusion from an earlier post: these new modes of attack, known as Advanced Persistent Threats, are far too sophisticated to stop with software and firewalls.  The best known method to protect your corporate assets (source code and intellectual property) is to isolate key corporate systems from the normal corporate network. In other words, you need two networks.

What does all of this really mean? Well, for starters, it is a new era of electronic warfare and this time it is information that is the currency that is being fought over. There stakes are very high: the future of countries and the future economic well being of both the country and the companies that operate in those countries.

Why? Well, the military and technology firms are linked together in interesting ways, as this article (based on research by Rand Corp) demonstrates. Companies have become fronts for governments and military organizations. Some may say that this is not new, but the scale of what is going on now has not been seen in the past.

For enterprises, all of the investment in products that represent the future could be wasted if those secrets are stolen. Cisco learned this a few years back when some of its code was stolen by Huawei Technologies Inc. The lawyer who represented Cisco, G. Hopkins Guy, won an injunction against Huawei and was widely recognized for his ground breaking work that resulted in a worldwide injunction against Huawei.
What does this all mean to you and your enterprise? For starters consider doing this:
1. . Develop a comprehensive strategy to combat cyber warfare and make sure it includes a training program (cyber war gaming) for executives, not just IT staff. 
2. Take the steps to isolate your corporate systems. No matter what you hear from major analyst firms or anyone else, physical separation of information on computers (e.g. a separate network) is the only sure way to stop intrusion right now. Look at models that the military has used (classified vs unclassified systems). This also has major implications for desktop/pc access.
3. Shield key data centers/systems from wireless access and wireless monitoring. For those with remote sites (e.g. retail branches), don't over look these sites as methods of access. If you have any doubts about this action, you need to read The Great Cyber Heist (courtesy of the NY Times).
4. Re-evaluate all browser and operating system security at an architectural level. Evaluate roadmaps from all providers and make the tough, but correct decisions on what platforms you will invest in going forward. Blindly following the incumbent provider may not be the answer that solves your issues.
5. Intrusion from the inside is also a growing issue. Compartmentalizing information so that no one person has access to everything is key, as is a practice of not keeping all source code in one location or on one physical server.
6. Block Facebook. As popular as it is, Facebook isn't secure and it isn't good for your corporate security. Run Facebook in conjunction with certain web browsers and you have the perfect system for intrusion. Many governments and enterprises block access to Facebook and now you know why. This won't be a popular decision, but it is the right one.


So, in 2011, expect to keep hearing more about Facebook and its growing valuation.  2011 may also be called the year of the Tablet (the rise of Android based Tablets). That is all well and good, but the number one issue your enterprise or government needs to prepare for is cyber warfare. 2011 is the time to get prepared for the attacks that are yet to come.....Happy New Year.

Thursday, November 18, 2010

Advanced Persistent Threats - Part II. The China Angle

My earlier post about Advanced Persistent Threats just got more interesting. Today, the Wall Street Journal confirmed that China Telecom redirected up to 15% of all of internet traffic on April 8th, 2010. The attack targeted US Government Servers, Dell, IBM, Yahoo and Microsoft.

This means that Google is not alone, since they were viciously attacked in December 2009 (see previous post). In fact, what is interesting is that so far, the only company to stand up to the Chinese has been Google. How will these companies react?  Hard to tell since these kind of attacks are nearly impossible to stop, except that this attack was preventable.

So how did they do it? It was the result of changing the routing tables that are generated by network routers. As I have said in the past, the world is not a nice place and trusting all of the actors on the internet is no longer a smart business proposition. No enterprise and no government can really assume that they are not at risk from these types of attacks.

The net result of all of this is that a private, secure business network will emerge. Companies, such as the government owned China Telecom, if they keep perpetrating this kind of alleged behavior, will be blocked from conducting business outside of China.

Sunday, October 17, 2010

The iPad Arrives at Target as Tablet Announcements Increase

Three weeks ago the headline that caught my eye was the front page of the Target Sunday Flyer in the San Jose Mercury News: The iPad is available at Target. Yes, now Target, AT&T, Verizon and others are going to resell the iPad. Apple is expanding distribution just as the wanna be Tablets show up.

There are so many Android Tablets arriving it is hard to decide where to start. The Samsung Galaxy isn't bad, but I wonder if the Verizon will really push it. The 5 inch Dell Streak isn't bad but it looks more like a phone than a tablet.

The Blackberry Playbook Tablet looks interesting, but I don't see any ads from Blackberry pushing it yet. I also don't see the Playbook out yet.

That brings me to HP and Microsoft. The two made big noise earlier this year, but that was before HP bought Palm. Now there is an eery silence, from both companies, except for occasional promises from Microsoft.

So while all the new comers get ready for their launch, Apple is reportedly expanding iPad production capacity to 3 million units a month. It will be interesting to watch this play out.

Thursday, August 26, 2010

iPhones and Family Plans - A Saturday spent at AT&T and Apple Stores

After two years with two different cell phone plans, we made plans for a consolidation, and due to an existing iPhone in the family, and the new far less expensive data plan from AT&T, the decision was made to go with AT&T.

Our family members were given the choice on phones and to make a long story short, all picked the iPhone. It was a long Saturday and it started easily enough with a visit to the Apple Store in Los Gatos, CA. Tip: go to Apple Stores that are not in Malls. The Apple retail staff are more laid back.

The Apple salesman was very nice and we got two iPhones enabled and old data ported over in a little over an hour and a half. It was nice and relaxing at the Los Gatos store. I saw the CIO of Cisco there and she looked pretty interested in a bunch of iPad accessories. That was the start of the journey.

Apple can only add a phone to an existing plan or create a new plan. They are not authorized to set-up a family plan. Very strange, but it is reflective of the relationship between AT&T and Apple.

Next stop was the AT&T store. We waited in line for over an hour. After that, we got the new phones correctly updated and our other son's plan migrated to a family plan. My wife decided not to go with a Blackberry Torch and the AT&T store had no iPhones. So it was back to the Apple Store at a Mall across the street in San Jose.

We waited at the Apple store for 45 minutes before getting served. It was not relaxing like the Los Gatos store. They had an iPhone 3GS that I bought and it was turned on and the data was migrated from the old phone. Then it was back to the AT&T store to get it added to the family plan. The AT&T Salesman was very nice and claimed we were all set.

We finally got home well after dinner time.  While it was a long day, it was no longer than when we signed up with Verizon two years ago. It would be nice if Apple had more ability to setup AT&T family plans.

It was all good until this week, when we started getting messages that we were over our unlimited texting plan. A quick phone call to AT&T solved that.

I will say this. Never underestimate what a teenager can do with thousands of apps from the iTunes app store. The hot tip for your teens is to teach them how to connect their iPhone to wireless networks (home and school). That way, they don't go over the limits on their data plan.

Sunday, August 1, 2010

iPad Envy: How Apple Caught the PC Industry Off-Guard

2010 will be remembered most in technology circles as one in which Apple caught the entire PC industry off guard. We're talking about the Apple iPad and the Tablet wars it has stoked. Was this a stroke of genius or just another example of design and usability as a core operating principle of a technology company.

First, the rumors in January about an Apple Tablet. Microsoft's Steve Ballmer tried very hard to circumvent that by announcing Tablets (referred to as Slates) at CES in early January. Jump ahead seven months later and there is no Slate to be seen.

After the iPad announcement, there was lots of criticism until shipments started. After that, People went wild and so did news agencies (racing to develop iPad Apps). I wrote about the five principles that make the iPad a winner before the match even started in my blog post titled: The Five Factors that Make the iPad a Winner. While some might refer to Apple's success as a 'rounding error', by June, 2010, Apple had already sold over three million iPads.

Figure 1
Figure 1 above shows the impact that the Apple iPad has had on technology providers. In fact, today there is not a PC provider or a carrier that isn't laser focused on this new category. Count the wanna-bes far and wide: Verizon, Google, Dell , Microsoft and even Blackberry. So far, few vendors are shipping any devices (the HP Slate is not shipping;  the Dell Streak is shipping outside of US).

Will tablets go the way that smart phones are headed, which implies that Google's Android has a big chance at victory (due in part to mass marketing by hardware manufacturers and cellular carriers)?

Google still is learning about User Interface design and the usability that goes with it. Every engineer at Google learns how to optimize applications for Search, Google's cash cow. Google would also be wise to invest in more UX training.  A plus for Google is that their time-to-market, the time it takes to release a new OS version, is impressive. That said, can you name the Droid device most people carry? Naming and branding needs work as well.

What about Microsoft? Well, a stealth project Tablet called the Courier was cancelled.  Why? Well, it probably lost a battle with the Windows 7 team. Courier looked pretty cool. Check out this YouTube video of a Courier.  It looked far more advanced than the iPad, but again, innovative ideas are killed off every day in the corporate world.

Rest assured, Microsoft will be in the market with Tablets and they will run ads on TV. The problem is that it is more than putting Windows 7 on a device. Microsoft needs more than a 'tuned' version of Windows 7. If it was just that, why didn't tablets take off years ago when Microsoft introduced Ink in its OS.

The reality is that right now, with the iPad, Apple has a multi-year lead on the rest of the Industry. The iPad doesn't require tinkering or tuning. It works and the UI is so intuitive, you see Grandparents using them on planes.

Building for design and usability with tight integration between the OS and the hardware platform is art and science combined. It seems so simple, but the reality is that thanks to Apple, users (IT jargon for people) now have a design and usability standard. The rest of the industry needs to pay close attention to these important lessons.

Saturday, July 24, 2010

The Return of Ford Motor Company

The news is starting to spread. With an outstanding earnings release, and a new stable of cars and trucks, Ford is back, even if they are far leaner than they ever were.

1932 Ford Model A
Many people in this country grew up with Ford vehicles and it had an impact on their life. I saw it first hand, since both of my parents drove fords and still do. In fact, I learned to drive in a 1972 Ford Station Wagon. What has never changed is the Ford logo: it is still the same.

The Ford F-150 has been the king of trucks since its inception. Many have tried to conquer it, but it is hard to compete with a truck this rugged. My neighbor in New York only used Ford trucks at his business because he indicated that nothing else could take the pounding.

It is in the car line-up that the changes have been coming at such a steady pace. The Mustang is just a joy to drive and it is a head turner. That said, Ford now offers a 40 MPG Fiesta that has been blogged and you-tubed for the last two years and is already popular with the iPhone crowd.

The biggest thing Ford has done is to simplify while it improved quality. Ford offers only six different car models, which is one of the reasons it is making money. These cars run well and are as good or better than their competition.

Ford is not slowing down either. Next week (last week of July 2010), Ford unveils the redesigned Ford Explorer.

Ford is back and it is great to see. Quality cars and trucks, at reasonable prices. They work and they run. Just like the original Model T that Henry Ford built.

Sunday, July 18, 2010

Picking the Right Mac Laptop for College

If your high school graduate is about to head off to college, it is important to properly equip them with a PC (oops I meant a Mac) that is easy to use and that will work reliably and not require any assistance. We made the shift for our kids back in 2006 and the long term road test indicates that occasionally running disk utility is the only maintenance needed on these machines.

The laptop of choice for a lot of students is shifting to the Apple MacBook and the reasons are now self-explanatory (they easy to use and just work, all the time).  I'm going to share some brief thoughts on which MacBook to choose and the reasons why.

Platform - 13 inch vs 15 inch MacBook Pro
This is a personal preference, but a bigger screen often means more productivity. The only reason not to buy one from the University Store (UCLA offers both) is because you DO want to order online and get the 500 GB 7200 RPM hard disk. It is much faster than the standard drive (5400 RPM) and that also means more productivity for your student. Check out this link from MacRumors.com. Having had a glossy 13" MacBook for a while, I might now opt for the Anti-Glare Option.

Support
Don't forget Apple Care. Don't skip this option, as it provides three years of support and repair service for your Mac.

Office Suite
Microsoft Office 2008 is the office suite of choice. Note that a key feature in MS Word is the Note taking feature and it allows for audio recordings of the professor's lecture.

Online File, Content Access and Backup
Mobile Me from Apple is one option, so is Google Docs. Some friends are using Mobile Me more often and for a student, it also backs up contacts. Before you sign-up though, check out what the University is offering. Also, send along some food sized USB memory sticks for file sharing etc.

Accessories
An extra power cord can be a life saver, as sometimes a power cord can be left in the library and you need power for an all nighter... Some dorm rooms won't fit an extra display but that is your choice.

Transporting and Protecting your laptop
A number of providers, including Speck provide skins and backpacks/bags to protect and transport your Mac...Solar backpacks, while not for everyone, do work.

The printer to pick will be a separate post, as picking the right printer is easier said than done. So, have fun picking your Mac and start using it now, so you get used to it before heading to school.